मा0 उत्तर प्रदेश विद्युत नियामक आयोग द्वारा एनपीसीएल के वित्त वर्ष 2017-18 की वार्षिक परफारमेन्स रिવ્યૂ, वित्त वर्ष 2018-19 की वार्षिक राजस्व आवश्यकता एवं नये टैरिफ और वित्त वर्ष 2016-17 की ट्रू-अप की याचिका पर जन सुनवाई 17 दिसंबर, 2018 (सोमवार) को पूर्वान्ह 11:30 बजे । स्थान: इंदिरा गांधी कला केंद्र सभागार, सेक्टर-6, नोएडा, यूपी, 201301       *****      Customer Satisfaction Survey is being conducted by NPCL through “pManifold Business Solutions Pvt. Ltd.”. The authorized agency might visit your premises to capture your voice and feedback, NPCL solicits your cooperation to improve our services.

BILLABLE LOAD / DEMAND

For all consumers having TVM / TOD / Demand recording meters installed, the billable load / demand during a month shall be the actual maximum load / demand as recorded by the meter (can be in parts of kW or kVA) or 75% of the contracted load / demand (kW or kVA), whichever is higher.

Further in case the licensee fails to note the actual maximum load / demand reading or in case of spot-billing, then the consumer may approach the licensee with a photo of the actual maximum load / demand reading displayed on his meter of the previous month. The licensee shall accept the same for the purpose of computation of billable demand, however if the licensee wishes to, it can get the same verified within 10 days.