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Contact
Us |
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FOR
ANY INFORMATION OF POWER THEFT, please SMS to 9911998210 or e-mail
to RajivGoyal@noidapower.com
You shall be awarded for concrete information
of power theft. |
| Head
Office Address |
Commercial
Complex, H Block
Alpha - II Sector
Greater Noida City - 201 308
Uttar Pradesh, India
T: 0120-2326559 / 2326560 / 2326561
F: 0120-2326448 / 0120-2326972 |
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| Customer
Care Centre |
Alpha
- I Sector
Opposite Ryan International School
Greater Noida City - 201 308
Uttar Pradesh, India |
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| Cash/Cheque
Collection Centres |
Customer Care Centre
H Block Substation, Sector Beta - II |
Mon to Fri: 10.00 Hr to
15.00 Hr
Sat: 10.00 Hr to 13.00 Hr
11.00 Hr to 14.30 Hr on 17 to 24th of the month |
| Surajpur Substation |
11.00 Hr to 14.30 Hr on
all working days except Saturday |
| Udyog Kendra 33/11 kV
Substation, Opposite K-3 Electronics |
11.00 Hr to 14.30 Hr on
12 to 16th of the month |
| Bilaspur Cash
Office |
11.00 to 14.30 Hr on 5
to 10th and 28 to 30th of every month |
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| Bill Payment
Kiosks - |
Customer
Care Centre
Alpha - I Sector
Opposite Ryan International School
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Mon
to Fri: 10.00 Hr to 15.00 Hr
Sat: 10.00 Hr to 13.00 Hr |
33/11 kV Substation
Builders’ Area
Sector Omega - I
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08.00 Hr to 20.00 Hr on
all days including Sundays |
11
kV/433 V Substation
Commercial Belt, Delta – II Sector
Opposite Omaxe Connaught Place
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08.00
Hr to 20.00 Hr on all days including Sundays |
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| Cheque
Drop Box - |
| At
Head Office, Noida Power Company Limited
Customer Care Centre, Opp. Ryan International School, Sector Alpha-I |
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| Contact
Numbers For : |
| General
Enquiries |
0120-2326559/60/61 |
| Supply Related Complaints |
# +91-120-2321800 |
| Bill-related Complaints |
Mr. Abhishake
Jain, Asstt. Manager (Commercial)
email: Ajain@noidapower.com |
| Reconnection/Disconnection |
Mr. Tarun Raj, Asstt. Officer
(Commercial)
#91-9911998254
email: Tarunraj@noidapower.com |
| New
Service Connections |
Mr. Tarun
Chauhan, Sr. Supervisor (Operations)
# 91-9911998208 email: Tchauhan@noidapower.com |
| Theft report of electricity or of
any equipment belonging to NPCL |
Mr. Samarjit Mohanty, Dy. Manager
(Operations)
# 91-9891701252 email: Smohanty@noidapower.com |
| Meter-related
queries |
Mr. Rajendra
Gupta, Manager (Meters)
# 91-9911411377 email: Rkgupta@noidapower.com |
| Transformer Related |
Mr. Vivek Sharma
# 91-9911998225 email: Vsharma@noidapower.com |
Urban
Division-I
(Alpha, Beta, Gama, Delta & KP-I,II and III) |
Mr. Utpal
Nandi, Asstt. Engineer (Operations)
# 91-9990046408 email: Unandi@noidapower.com |
Urban Division-II
(Sigma, Swarn Nagri, Builders Area) |
Mr. Rajesh Mishra, Executive
(Operations)
# 91-9911411373 email:
Rkmishra@noidapower.com Mr. Surajit
Dhara , Junior Engineer
#91-9911998223 email:
Sdhara@noidapower.com
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Surajpur
Division
(Surajpur, Udyog Kendra and Udyog Vihar, Tilapta and there nearby
areas ) |
Mr.
Amit Sharma, Asst. Manager (Operations)
# 91-9718804960 e-mail
ASharma@noidapower.com
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Kasna Division
(Site-IV to Dankaur Railway Station) |
Mr. Farhan Ahmad Executive
(Operations)
# 91-9911411379 e-mail
Sahmed@noidapower.com |
| Calls
to NPCL officials shall be accepted during office hours. However,
complaint can be forwarded by e-mail at any time of the day. |
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| Important
Email Address : |
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For
any complaint / problem related to Power Supply, new services, breakdown,
power theft etc which is not getting resolved in the usual course,
please contact Mr. Rajiv Goyal, Sr. Manager (Operations) at
#91-9911998210 or at RajivGoyal@noidapower.com.
Kindly send your message through SMS
providing your name, address and complaint no., if mobile connectivity
is not immediately available. |
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For
any complaint / problem related to Electricity Bills or Payments,
which is not getting resolved in the usual course, please contact
Mr. Sujay Chaturvedi, Sr. Manager(Commercial)
at #91-9718804961 or at SChaturvedi@noidapower.com |
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For sending message to the company, where the name of the concerned
officer is not known, the message may be sent to CustomerCare@noidapower.com |
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In
case a problem is not solved within 7 days, please report to
General Manager, Mr. Gautam Ghosh - GautamGhosh@noidapower.com
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In
case a problem is not solved within 15 days, please report to
Chief Executive Officer, Mr. R C Agarwala - AgarwalaRC@noidapower.com |
| **"Please
note that contact details of our senior officials are being shared
to provide a transparent method of redressal of grievances, where
the usual process has not yielded satisfaction in due time. However,
if this issue escalation procedure is misused to send emails indiscriminately,
no action will be taken on those emails to discourage such actions" |
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Career
