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Contact
Us |
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FOR
ANY INFORMATION OF POWER THEFT, please SMS to 9911998210 or e-mail
to RajivGoyal@noidapower.com
You shall be awarded for concrete information
of power theft.
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| Head
Office Address |
Commercial
Complex, H Block
Alpha - II Sector
Greater Noida City - 201 308
Uttar Pradesh, India
T: 0120-2326559 / 2326560 / 2326561
F: 0120-2326448 / 0120-2326972 |
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| Nearest Bus stop
- |
Ryan International
School
or
Gate number 5 of Alpha-II Sector |
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| Costomer
Care Centre |
Alpha
- I Sector
Opposite Ryan International School
Greater Noida City - 201 308
Uttar Pradesh, India |
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| Cash/Cheque
Collection Centres |
Customer Care Centre
H Block Substation, Sector Beta - II |
Mon to Fri: 10.00 Hr
to 15.00 Hr
Sat: 10.00 Hr to 13.00 Hr
11.00 Hr to 14.30 Hr on 17 to 24th of the month |
| Surajpur Substation |
11.00 Hr to 14.30 Hr on
all working days except Saturday |
| Udyog Kendra 33/11 kV Substation, Opposite K-3 Electronics |
11.00 Hr to 14.30 Hr on
12 to 16th of the month |
| Bilaspur Cash Office |
11.00 to 14.30 Hr on 5
to 10th and 28 to 30th of every month |
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| Cheque
Drop Box - |
At Head Office,
Noida Power Company Limited
Customer Care Centre, Opp. Ryan International School, Sector Alpha-I |
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| Contact
Persons |
| For Billing Complaints
|
Assistant Manager
(Commercial)
at Head Office, Noida Power Company Limited
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| |
| For Supply-related
Complaints |
Assistant
Manager (Operations) or Executive (Operations)
at Head Office, Noida Power Company Limited |
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| Important
Email addresses |
- Chief Executive Mr. R C Agarwala - AgarwalaRC@noidapower.com
- General Manager Mr. Gautam Ghosh - GautamGhosh@noidapower.com
- For any complaint / problem related to field, new service, breakdown,
power theft etc which is not resolved please contact Mr. Rajiv
Goyal, Sr. Manager (Operations) at 9911998210 or at RajivGoyal@noidapower.com.
Kindly send your message through
SMS providing your name, address and complaint no., if mobile connectivity
is not immediately available.
- For sending message to the company, where the name of the concerned
officer is not known, the message may be sent to CustomerCare@noidapower.com
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| Chief
Executive of the Company and the General Manager are available at
the Head Office, address and telephone numbers of which are mentioned
above. |
| Contact
Numbers For : |
| General Enquiries |
0120-2326559/60/61 |
| Supply Related Complaints |
# +91-9958075000 / +91-9958076000
|
| Bill-related Complaints |
Mr. Shashank Andey, Manager
(Commercial) # 91-9911998202
email: ShashankAndey@noidapower.com |
| New Service Connections |
Mr. Rajesh Sinha , Process
Engineer
# 91-9990046406 email: RSinha@noidapower.com |
| Theft report of electricity or of
any equipment belonging to NPCL |
Mr. Samarjit Mohanty, Asstt Manager
(LCC)
# 91-9891701252 email: SMohanty@noidapower.com |
| Meter-related queries |
Mr. Rajendra Gupta, Dy. Manager
(Meters)
# 91-9911411377 email: RKGupta@noidapower.com |
| Transformer Related |
Mr. Vivek Sharma
# 91-9911998225 |
| Urban Division-I |
Mr. Utpal Nandi, Asstt. Engineer
(Operations)
# 91-9990046408 email: UNandi@noidapower.com |
| Urban Division-II |
Mr. Dilip Pal
# 91-9911998246 email: DilipPal@noidapower.com |
| Surajpur Division |
Mr. Tarun Chauhan
# 91-9911998208 |
| Kasna Division |
Mr. Rajesh Srivastav
# 91-9891701259 email: RajeshShrivastava@noidapower.com |
In
case problems not solved within 7 days, please report to
Mr. Samarjit Mohanty (Operations) at # 91-9891701252 or
Mr. Karan Pallav, Executive (Operations) at # 91-9911998242
or email to KaranPallav@noidapower.com
For
any Service complaint / Breakdown complaint not attended in
2 Hrs., please call Farhan Ahmad # 9911411379 |
| Calls
to NPCL officials shall be accepted during office hours. However,
complaint can be forwarded by e-mail at any time of the day. |
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