Contact
Us
Contact Online
Contact Online
We value your feedback....
We have introduced a new system by which your feedback, queries or assigned complaints received through this page will be automatically assigned to the concerned person and whenever necessary will be auto-escalated with in the organization to provide you the response that you need.
Through this system, you will also be able to view history of past contacts with NPCL.
We would encourage you to take a few minutes and use this interface to reach out to us, rather than rely on emails which do not provide facilities of online tracking and escalation.
To lodge a new ticket please click here
Contact Over Phone
Contact Over Phone
General
Enquiries
0120-2326559/60/61
Supply Related Complaints
# +91-120-2321800, # +91-120-2333555
Bill-related Complaints
Mr. Abhishake
Jain, Dy. Manager(Commercial) #91-9718804962
Reconnection/Disconnection
Mr. Tarun Raj, Executive(Commercial) #91-9911998254
New
Service Connections
Mr. Ashok Tiwari, Executive(Operations)
Theft report of electricity or of
any equipment belonging to NPCL
Mr. Samarjit Mohanty, Manager(Operations)
Meter-related
queries or High Tension Equipment Testing
Mr. Rajendra
Gupta, Manager(Meters)
Transformer Related
Mr. Pavan Pratihast, Asst. Manager(Operations)
Urban
Division-I
Mr. Jeetendra Sharma, Executive(Operations)
Urban Division-II
Mr. Rajesh Mishra, Sr. Executive(Operations) 91-9911411373 Mr. Surajit
Dhara, Asst. Engineer 91-9911998223
Surajpur
Division
Mr. Farhan Ahmad, Sr. Executive(Operations)
# 91-9911411379
Kasna Division
Mr. Narayan Bhattacharjee, Executive(Operations)
# 91-9911998206
Calls
to NPCL officials shall be accepted during office hours.
Office Address
Office address
Head
Office Address
Commercial
Complex, H Block
Customer
Care Centre
Alpha
- I Sector
Cash/Cheque
Collection Centres
Customer Care Centre
Mon to Fri: 10.00 Hr to
15.00 Hr
Surajpur Substation
11.00 Hr to 14.30 Hr on
all working days
Bill Payment
Kiosks -
Customer
Care Centre
08.00 Hr to 20.00 Hr on all days including Sundays
33/11 kV Substation
08.00 Hr to 20.00 Hr on
all days including Sundays
11/0.4
kV Substation
08.00
Hr to 20.00 Hr on all days including Sundays
Cheque
Drop Box -
Udyog Kendra 33/11 kV
Substation, Opposite K-3 Electronics At
Head Office, Noida Power Company Limited
Customer Care Centre, Opp. Ryan International School, Sector Alpha-I
Career
