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Contact Us - Power Distribution Block Noida Uttar Pradesh

FOR ANY INFORMATION OF POWER THEFT, please SMS to 9911998210 or e-mail to RajivGoyal@noidapower.com

You shall be awarded for concrete information of power theft.

 

Head Office Address
Commercial Complex, H Block
Alpha - II Sector
Greater Noida City - 201 308
Uttar Pradesh, India
T: 0120-2326559 / 2326560 / 2326561
F: 0120-2326448 / 0120-2326972
 
Nearest Bus stop -
Ryan International School
or
Gate number 5 of Alpha-II Sector
 
Costomer Care Centre
Alpha - I Sector
Opposite Ryan International School
Greater Noida City - 201 308
Uttar Pradesh, India
 
Cash/Cheque Collection Centres
Customer Care Centre

H Block Substation, Sector Beta - II
Mon to Fri: 10.00 Hr to 15.00 Hr
Sat: 10.00 Hr to 13.00 Hr
11.00 Hr to 14.30 Hr on 17 to 24th of the month
Surajpur Substation 11.00 Hr to 14.30 Hr on all working days except Saturday
Udyog Kendra 33/11 kV Substation, Opposite K-3 Electronics 11.00 Hr to 14.30 Hr on 12 to 16th of the month
Bilaspur Cash Office 11.00 to 14.30 Hr on 5 to 10th and 28 to 30th of every month
 
Cheque Drop Box -
At Head Office, Noida Power Company Limited
Customer Care Centre, Opp. Ryan International School, Sector Alpha-I
 
Contact Persons
For Billing Complaints

Assistant Manager (Commercial)
at Head Office, Noida Power Company Limited

 
For Supply-related Complaints

Assistant Manager (Operations) or Executive (Operations)
at Head Office, Noida Power Company Limited

 
Important Email addresses
  • Chief Executive Mr. R C Agarwala - AgarwalaRC@noidapower.com

  • General Manager Mr. Gautam Ghosh - GautamGhosh@noidapower.com

  • For any complaint / problem related to field, new service, breakdown, power theft etc which is not resolved please contact Mr. Rajiv Goyal, Sr. Manager (Operations) at 9911998210 or at RajivGoyal@noidapower.com. Kindly send your message through SMS providing your name, address and complaint no., if mobile connectivity is not immediately available.
  • For sending message to the company, where the name of the concerned officer is not known, the message may be sent to CustomerCare@noidapower.com
Chief Executive of the Company and the General Manager are available at the Head Office, address and telephone numbers of which are mentioned above.
Contact Numbers For :
General Enquiries 0120-2326559/60/61
Supply Related Complaints # +91-9958075000 / +91-9958076000
Bill-related Complaints Mr. Shashank Andey, Manager (Commercial)
# 91-9911998202 email: ShashankAndey@noidapower.com
New Service Connections  Mr. Rajesh Sinha , Process Engineer
# 91-9990046406
email: RSinha@noidapower.com
Theft report of electricity or of any equipment belonging to NPCL Mr. Samarjit Mohanty, Asstt Manager (LCC)
# 91-9891701252
email: SMohanty@noidapower.com
Meter-related queries Mr. Rajendra Gupta, Dy. Manager (Meters)
# 91-9911411377
email: RKGupta@noidapower.com
Transformer Related Mr. Vivek Sharma
# 91-9911998225
Urban Division-I Mr. Utpal Nandi, Asstt. Engineer (Operations)
# 91-9990046408
email: UNandi@noidapower.com
Urban Division-II Mr. Dilip Pal
# 91-9911998246
email: DilipPal@noidapower.com
Surajpur Division Mr. Tarun Chauhan
# 91-9911998208
 
Kasna Division Mr. Rajesh Srivastav
# 91-9891701259
email: RajeshShrivastava@noidapower.com

In case problems not solved within 7 days, please report to
Mr. Samarjit Mohanty (Operations) at # 91-9891701252
or Mr. Karan Pallav, Executive (Operations) at # 91-9911998242 or email to KaranPallav@noidapower.com

For any Service complaint / Breakdown complaint not attended in 2 Hrs., please call Farhan Ahmad # 9911411379

Calls to NPCL officials shall be accepted during office hours. However, complaint can be forwarded by e-mail at any time of the day.
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